I recently discovered a book by co-directors of the INSEAD Blue Ocean Strategy Institute in Fontainebleau, France, W. Chan Kim and Renée Mauborgne. Kim and Mauborgne were named the #1 Management Thinkers in the World in 2019. Blue Ocean Shift: Beyond Competing—Proven...
When we are not protecting the healthy smiles of members of our community and providing high-quality oral healthcare, we are creating healthy spaces and opportunities for our employees. Opportunities like a dedicated Run-Walk-Volunteer committee. This special...
I recently added the New York Times Bestseller, Post Corona: From Crisis to Opportunity by Scott Galloway, to my reading list. Galloway analyzes pandemic trends that could help us position our organizations advantageously and identifies the facets of the pandemic...
I am excited to share that we have helped bring back safe in-person road racing in New Hampshire by partnering with Millennium Running. I am always moved by the sight of runners lining up for their first race since the pandemic hit. With the support from the State of...
During the last year, the COVID-19 pandemic gave rise to the need to reinvent the ways in which we do business and, in many cases, the very nature of our products and services. In the months ahead, we’ll hear many stories of how businesses and nonprofits reinvented...
A central theme of the newest book on my reading list is the need to listen to, and learn from, the customer. Its customer-centric message is particularly meaningful as applied to the challenges brought to us by COVID-19. Our business now offers products customized...
It’s exciting to learn that nearly 86% of Americans believe maintaining good oral health is essential to protecting overall health throughout the pandemic. Northeast Delta Dental is a proud member company of The Delta Dental Plans Association. Naturally, we continue...
I often think about what habits will continue as part of the new norm when COVID-19 is no longer a threat. For the last several months, I’ve exercised three ways regularly. I work out at a gym in the morning before work, I do a Title Boxing Club workout during lunch...
The World Health Organization (WHO) recently issued interim guidance on providing essential oral health services in the context of COVID-19, advocating that preventive dental care be delayed until there has been sufficient reduction in transmission rates. The American...
Have you seen the signs thanking heroes emerging during the COVID-19 pandemic? I haven’t seen one listing dental professionals, but I think they should be included. Outside of every dental office a sign should appear that says, “Heroes Work Here!”. When you consider...
