Monthly Archives: June 2009

Leadership

Posted on June 30, 2009 by tomraffio

My leadership style has always been: respect for employee colleagues, focus on the external customer, passion for exemplary service, focus on mission, community outreach, and implement your vision, then the numbers will take care of themselves.   This has worked very … Continue reading →

Posted in Leadership | 2 Comments

Communication

Posted on June 30, 2009 by tomraffio

As CEO,  three of the better ways I find to stay in touch with my employee colleagues are:  the informal coffee with the coach, a chat around a cup of coffee with a random group of 6 – 10 employees … Continue reading →

Posted in Communication | Leave a comment

Corporate Social Responsibility

Posted on June 17, 2009 by tomraffio

I invested a good part of Wednesday, June 10th at the NH State Board of Education meeting.    I’m often asked why do you as a CEO spend so much time participating on community, education and not for profit boards and the … Continue reading →

Posted in Community | 2 Comments

Two Books I’m Reading

Posted on June 3, 2009 by tomraffio

I’m finishing up two helpful books, one on social technologies called, Groundswell (authors are Li and Bernoff), and the second is How The Mighty Fall And Why Some Companies Never Give In, the latest book by Jim Collins. The latter … Continue reading →

Posted in General Comments | 6 Comments