Monthly Archives: May 2010


I attended the graduation ceremonies of The Holderness School, on a beautiful Sunday, May 23. The featured speaker, Dr. Pearl Kane, the Klingenstein Center Chair, Teachers College, Columbia University made a terrific speech. In short, her major theme was that … Continue reading

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New Hampshire Green Commute Challenge

I participated in the New Hampshire Green Commute Challenge. This is part of a national movement where people and workplaces are challenged to choose healthier, more environmentally friendly transportation modes. At Northeast Delta Dental, we had a group of employee … Continue reading

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Protecting Those Who Protect Us

My colleague, Barbara McLaughlin, Director of Corporate Relations, recently represented Northeast Delta Dental at the Air National Guard (ANG) Business & Industry Days at the McGhee Tyson Training Education Center in Knoxville, Tennessee. The event is an opportunity for the … Continue reading

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Creating Competitive Advantage

I just finished reading Creating Competitive Advantage by Jaynie L. Smith. What a great book to cause business leaders to think back to basics. It’s so simple: to be successful you need to be able to convince your market to … Continue reading

Posted in Customer Service | Tagged , , | 2 Comments