Monthly Archives: October 2009

Books I am Reading

On Tuesday, 10/27/09 I spoke at the New Market School To Career Partnership¬† — “students, educators and community interacting to discover and explore career options.”¬†¬† This provided an opportunity to discuss real world learning, innovation, and the importance of flexible … Continue reading

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Customer Service

Last week we celebrated national customer service week and it was awesome to recognize all of the great employee colleagues at Northeast Delta Dental who perform exemplary customer service, all year round. Our theme was Mission Possible, and we were … Continue reading

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