Monthly Archives: October 2010

Leadership Styles

Here’s a link to an interesting Harvard Business School article recently brought to my attention by a colleague: It has me thinking back to my August 15, 2010 blog and the Newsweek article on creativity. I am a firm … Continue reading

Posted in Leadership, Northeast Delta Dental | Tagged , | Leave a comment

Then and Now

Life as we knew it has changed and is getting more complex every day. Health care reform mandates are sliding into place as time moves forward, with lots of knowns and even more unknowns. Northeast Delta Dental has the platform … Continue reading

Posted in Communication, Health Care Reform, Northeast Delta Dental | Tagged , | Leave a comment

The Best of the Best

We celebrated National Customer Service Week at Northeast Delta Dental this week. We understand that without customers we don’t exist, and so we set our standards high as we strive to deliver exceptional customer service at the world-class levels all … Continue reading

Posted in General Comments | Leave a comment