Leadership

At Northeast Delta Dental we are making a conscious effort to be creative with our new product designs and diversification initiatives.   We work at it and struggle at it.   For the first time in memory, research shows that American creativity is declining.   What is...

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The Why of Work

A great read for leaders who want to build a supportive environment is The Why of Work by Dave and Wendy Ulrich. People work for meaning and it is the leader’s job to drive that by adding value, creating emotional energy and a safe work place, and fostering an...

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Books I am Reading

I just finished reading Wired to Care by Dev Patnaik and strongly encourage you to pick up a copy. The definition of empathy is to be able to project yourself into another’s position to better understand and share in their emotions, thoughts or feelings. Work-life...

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Feedback is a Gift

Northeast Delta Dental just completed its annual performance review process with all of our colleagues. In addition to this, we utilize 360 degree feedback, a three dimensional assessment tool collecting input from peers, managers, direct reports and external...

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Tom Raffio
June 2022
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