Category Archives: Professional Development

There Are No Do-Overs has launched

I am pleased to announce that after nearly a decade of collecting and organizing ideas from my more than 30 years in the business arena, my book which I co-wrote with NBA Hall of Famer, Dave Cowens, and my esteemed … Continue reading

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There Are No Do-Overs: Coming this fall!

For the past year or so I’ve been working with my now former colleague, Barbara McLaughlin and, former center forward for the Boston Celtics Hall of Famer, Dave Cowens, on a book about the ins and outs of running a … Continue reading

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Books I am Reading – Empowerment, A Way of Life

John Tschohl’s Empowerment, A Way of Life is the most significant work on genuine employee empowerment that I have ever read. John explains true empowerment in clear terms, with pragmatic advice on how to create the corporate culture so genuine … Continue reading

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Leadership

At Northeast Delta Dental we are making a conscious effort to be creative with our new product designs and diversification initiatives.   We work at it and struggle at it.   For the first time in memory, research shows that American creativity … Continue reading

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The Why of Work

A great read for leaders who want to build a supportive environment is The Why of Work by Dave and Wendy Ulrich. People work for meaning and it is the leader’s job to drive that by adding value, creating emotional … Continue reading

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Books I am Reading

I just finished reading Wired to Care by Dev Patnaik and strongly encourage you to pick up a copy. The definition of empathy is to be able to project yourself into another’s position to better understand and share in their … Continue reading

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Feedback is a Gift

Northeast Delta Dental just completed its annual performance review process with all of our colleagues. In addition to this, we utilize 360 degree feedback, a three dimensional assessment tool collecting input from peers, managers, direct reports and external stakeholders. 360 … Continue reading

Posted in Leadership, Professional Development, Teamwork | Tagged , | 5 Comments