I attended the graduation ceremonies of The Holderness School, on a beautiful Sunday, May 23. The featured speaker, Dr. Pearl Kane, the Klingenstein Center Chair, Teachers College, Columbia University made a terrific speech. In short, her major theme was that your...
Northeast Delta Dental just completed its annual performance review process with all of our colleagues. In addition to this, we utilize 360 degree feedback, a three dimensional assessment tool collecting input from peers, managers, direct reports and external...
Delta Dental Plan of New Hampshire held its Annual Membership Meeting on March 12, 2010. This year’s theme was “A Decade of Service Excellence and Growth.” Since 1961, our mission has been to enhance and increase oral health coverage for all citizens of the Granite...
Employers who understand the link between employee well-being and organizational performance are best positioned for success according to the American Psychological Association (APA). At the national Psychologically Healthy Workplace Awards ceremony held in...
Would you believe that board meetings and road races are similar? The best races I have run occur after more serious training, preparation and strategically thinking about the course. Similarly, positive board meeting results (obtaining the necessary policy and...
On Wednesday, 9/2/09, after doing an aerobics class with several of my Northeast Delta Dental colleagues (and that was fun to sweat with them), I participated at an event in Concord (NH) during which significant donors to the United Way of Merrimack County (NH) were...
My leadership style has always been: respect for employee colleagues, focus on the external customer, passion for exemplary service, focus on mission, community outreach, and implement your vision, then the numbers will take care of themselves. This has worked very...
