For the past year or so I’ve been working with my now former colleague, Barbara McLaughlin and, former center forward for the Boston Celtics Hall of Famer, Dave Cowens, on a book about the ins and outs of running a successful business. Success however, as in business...
Books I am Reading – Empowerment, A Way of Life
John Tschohl's Empowerment, A Way of Life is the most significant work on genuine employee empowerment that I have ever read. John explains true empowerment in clear terms, with pragmatic advice on how to create the corporate culture so genuine employee empowerment...
Become a Mentor
I was invited to speak at the Massachusetts College of Pharmacy and Health Sciences commencement held in Manchester, NH on December 17, 2011. Graduates included nursing students, physician assistants and dental hygienists. I took the opportunity to share with these...
Granite State Award
On June 12, 2011 at the Commencement of Granite State College, Dr. Todd Leach presented me with the Granite State Award which is given in recognition of outstanding contributions to the people of New Hampshire. President Leach cited Northeast Delta Dental as a...
A Colleague Retires
Retiring Northeast Delta Dental V.P. of Marketing, Gene Emery, his wife Mary, and I enjoyed Gene's retirement party with Northeast Delta Dental colleagues, broker colleagues, and other community partners on January 20 in Concord. Gene worked with me for 16 years....
Leadership Styles
Here’s a link to an interesting Harvard Business School article recently brought to my attention by a colleague: http://hbswk.hbs.edu/item/6494.html. It has me thinking back to my August 15, 2010 blog and the Newsweek article on creativity. I am a firm believer that...
Leadership
At Northeast Delta Dental we are making a conscious effort to be creative with our new product designs and diversification initiatives. We work at it and struggle at it. For the first time in memory, research shows that American creativity is declining. What is...
Books I Am Reading: Employees First, Customers Second
This book portrays well my own thoughts on the importance of developing an engaging, transparent office culture. The CEO who develops a flat organization of empowered employees who all trust one another can unleash the full potential of each individual. Spread...
The Why of Work
A great read for leaders who want to build a supportive environment is The Why of Work by Dave and Wendy Ulrich. People work for meaning and it is the leader’s job to drive that by adding value, creating emotional energy and a safe work place, and fostering an...
Community and Leadership
Finished the Mt. Washington Road Race on Saturday, June 19, a 7.6 mile ascent to the 6,288 foot summit of the highest peak in the northeastern United States; did a 1:52, not bad for a first timer and given the hot weather. Northeast Delta Dental sponsors this race; we...
