This book portrays well my own thoughts on the importance of developing an engaging, transparent office culture. The CEO who develops a flat organization of empowered employees who all trust one another can unleash the full potential of each individual. Spread...
I am excited to announce that on June 30, 2010 our new enhanced website went live. It has a very different look and is designed so, depending on which constituent you are of Northeast Delta Dental - provider, employer, patient, producer - you will be more easily...
I just finished reading Wired to Care by Dev Patnaik and strongly encourage you to pick up a copy. The definition of empathy is to be able to project yourself into another’s position to better understand and share in their emotions, thoughts or feelings. Work-life...
As CEO, three of the better ways I find to stay in touch with my employee colleagues are: the informal coffee with the coach, a chat around a cup of coffee with a random group of 6 - 10 employees during which I ask the question, "if you were me, what would you do...
