I was invited to speak at the Massachusetts College of Pharmacy and Health Sciences commencement held in Manchester, NH on December 17, 2011. Graduates included nursing students, physician assistants and dental hygienists. I took the opportunity to share with these...
Thoughts of a fresh new year right around the corner fosters hope for renewed opportunities. On behalf of Northeast Delta Dental, I want to extend season’s greetings and well wishes to all of our friends, participating dentists, producers, subscribers, group...
On June 12, 2011 at the Commencement of Granite State College, Dr. Todd Leach presented me with the Granite State Award which is given in recognition of outstanding contributions to the people of New Hampshire. President Leach cited Northeast Delta Dental as a...
Organizations can find new opportunities that resonate in the marketplace by becoming Tuned In. In reading this book by Stull, Myers & Scott, the authors urge companies to talk to potential customers to understand and respond to problems that buyers are then...
I wanted to share exciting news released recently that Delta Dental once again received the Readers’ Choice Award from Benefits Selling magazine as the nation’s best dental benefits carrier. Brokers ranked us #1 for customer service, sheer network size and quick...
What a great weekend for skiing with fresh powder on the mountains! A positive sign for the economy, people were out in droves on the slopes. I am ever optimistic that increasing consumer confidence forecasts future improvement for the New Year and a corresponding...
Life as we knew it has changed and is getting more complex every day. Health care reform mandates are sliding into place as time moves forward, with lots of knowns and even more unknowns. Northeast Delta Dental has the platform to keep up with the changing times. We...
Life is fast paced these days and our time on this planet is fleeting. Though we mingle and network throughout our lives, one must treasure those few special relationships where there is a mutual trust and selfless caring for the well-being of the other. But without...
I just finished reading The Minding Organization by Drs. Rubinstein and Firstenberg and would recommend it for any manager to read to better prepare for dealing with the phenomenal rapid rate of change that has become the norm in the global marketplace. Corporations...
One of the fun aspects of my job is the opportunity to do some unique things, which last week and this week included throwing out the first pitch at both the Vermont Lake Monsters and the New Hampshire Fisher Cats baseball games. This was an exhilarating experience...
