I recently discovered a book by co-directors of the INSEAD Blue Ocean Strategy Institute in Fontainebleau, France, W. Chan Kim and Renée Mauborgne. Kim and Mauborgne were named the #1 Management Thinkers in the World in 2019. Blue Ocean Shift: Beyond Competing—Proven...
A central theme of the newest book on my reading list is the need to listen to, and learn from, the customer. Its customer-centric message is particularly meaningful as applied to the challenges brought to us by COVID-19. Our business now offers products customized...
I often think about what habits will continue as part of the new norm when COVID-19 is no longer a threat. For the last several months, I’ve exercised three ways regularly. I work out at a gym in the morning before work, I do a Title Boxing Club workout during lunch...
Senior managers and board members of businesses and nonprofits wrestle with the issues inherent in balancing profitability and social responsibility in their investments, so I read “The Power of Money With a Purpose” in The November/December 2019 issue of NACD...
I recently had a very engaging conversation with teacher, psychotherapist, and life coach, Jeff Levin about our culture’s need to constantly be plugged-in to technology and the anxiety and stress this is promoting in kids, families, schools, businesses and...
How we communicate with each other impacts business, community relationships, goals, and the sustenance of clarity. Author Sherry Turkle, is the Abby Rockefeller Mauze’ Professor of Social Studies and Technology at MIT. She has conducted various studies and interviews...
Earlier this month, I had the pleasure of participating in a special conference, Transforming Tomorrow’s Workforce Today: A First in the Early Learning Nation. The conference focused on early learning in relation to workforce development. I have been volunteering and...
My book, There Are No Do-Overs, that I co-authored with NBA Hall-of-Famer, Dave Cowens, and my former Northeast Delta Dental colleague, Barbara McLaughlin, was released over a year ago so I thought it appropriate to recap what is discussed throughout my book here on...
For the past year or so I’ve been working with my now former colleague, Barbara McLaughlin and, former center forward for the Boston Celtics Hall of Famer, Dave Cowens, on a book about the ins and outs of running a successful business. Success however, as in business...
Hi everyone! In case you hadn’t seen it, Northeast Delta Dental recently announced the launch of a new e-publication, GRIN!, on May 25, 2012. This quarterly oral health periodical will feature a variety of helpful and educational articles centered on... what else? –...
